Informace o publikaci

Segmentation of corporate clients in a bank

Název česky Segmentace korporátních klientů banky
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SPONER Miroslav

Rok publikování 2012
Druh Článek ve sborníku
Konference European Financial Systems 2012
Fakulta / Pracoviště MU

Ekonomicko-správní fakulta

Citace
Obor Ekonomie
Klíčová slova Segmentation; segmentation criteria; segment; bank strategy; corporate client.
Popis The goal of this paper is to define applicable segmentation criteria for corporate banking clients based upon analyses of corporate client needs. In the first section, I summarize the principles of segmentation and segmentation specifically as it relates to bank strategy. I further analyze client needs and developments in business in the Czech Republic. Applicable segmentation criteria are proposed based upon corporate client need analyses and on a comparison of the segmentation criteria used by leading financial institutions in the Czech Republic and the European Union.

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