Publication details
Approaches to e
-government evaluation – potential and limitations
| Basic information | |
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| Original title: | Approaches to e-government evaluation – potential and limitations |
| Author: | David Špaček |
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| Citation: | ŠPAČEK, David. Approaches to e-government evaluation –
potential and limitations (Přístupy k hodnocení e-governmentu -
potenciál a omezení). In Proceedings of the 16th international
conference - Modern and current trends in the public sector
research. Brno: Masarykova univerzita, Ekonomicko-správní
fakulta, 2012. p. 99-107, 9 pp. ISBN 978-80-210-5822-4.Export BibTeX @inproceedings{980896, author = {Špaček, David}, address = {Brno}, booktitle = {Proceedings of the 16th international conference - Modern and current trends in the public sector research},keywords = {E -government evaluation; e-government management; public management},howpublished = {tištěná verze "print"}, language = {eng}, location = {Brno}, isbn = {978 -80-210-5822-4},pages = {99 -107},publisher = {Masarykova univerzita, Ekonomicko -správní fakulta},title = {Approaches to e -government evaluation – potential and limitations},year = {2012} } |
| Original language: | English |
| Field: | Management and administrative |
| Type: | Article in Proceedings |
| Keywords: | E-government evaluation; e-government management; public management |
E-government has been considered as important instrument for innovations in public administration. As such it represents a specific object of research of which evaluation has become a separated part that has brought discussions about rationality, efficiency and quality of electronic public services. The paper discusses potential and limitations of up-to-now approaches to e-government evaluation (methodologies of economic analyses approaches to e-service quality, international statistic measurement framework and frameworks of international e-government benchmarking) and outlines how they can be combined in order to improve e-government evaluation.
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