Publication details

A Systems View of Companies’ Communication in Online Social Environments

Authors

CAPUTO Francesco BÜHNOVÁ Barbora EVANGELISTA Federica RUSSO Giuseppe

Year of publication 2017
Type Article in Periodical
Magazine / Source Journal of Organisational Transformation & Social Change
MU Faculty or unit

Faculty of Informatics

Citation
Web http://www.tandfonline.com/doi/abs/10.1080/14779633.2017.1291144
Doi http://dx.doi.org/10.1080/14779633.2017.1291144
Field Informatics
Keywords system thinking; companies’ communication; online social environment; structural equation modelling
Description In order to enrich previous contributions interested in the identification of possible pathways to improve companies’ capabilities to better face the challenges imposed by increasing social and economic variety, this paper focuses on the role of companies’ communications in online social environments. Thanks to the adoption of systems thinking, the paper enlarges existing contributions on companies’ online communication by combining the research streams of signalling theory, capital need theory, and legitimacy theory.

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