Publication details
IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities
| Authors | |
|---|---|
| Year of publication | 2017 |
| Type | Article in Proceedings |
| Conference | Proceedings of the 14th European Mediterranean & Middle Eastern Conference on Information Systems |
| MU Faculty or unit | |
| Citation | |
| Web | Springer, CORE B conference, SCOPUS, WoS, DBLP |
| Doi | http://dx.doi.org/10.1007/978-3-319-65930-5_15 |
| Field | Informatics |
| Keywords | Digital services; Digital city; IT-enabled services; Lessons learned; Service design principles |
| Description | In this paper, we propose a set of design principles to create, develop and manage digital services. In order to derive the principles, we investigate and review the IT architectures in Smart and Digital City, and revisit the existing Digital City projects in Barcelona. This paper further develops the concept of digital service design, which can be used to integrate different service views and strategic aspects in Digital Cities. |