doc. Ing. Radoslav Škapa, Ph.D.

2017

• How Knowledge from Customers Affects Product Design and Process Management: Initial Evidence from Systematic Literature Review

  KRČÁL Michal ŠKAPA Radoslav

  Článek ve sborníku

  Proceedings of the International Scientific Conference of Business Economics, Management and Marketing, rok: 2017

• Reverse Logistics and Its Feedback Function in Service Companies

  ŠKAPA Radoslav

  Konferenční abstrakty

  Rok: 2017, druh: Konferenční abstrakty

2016

• Business process management: its relation to reverse logistics practices in Czech companies

  ŠKAPA Radoslav

  Článek ve sborníku

  CLC 2015: CARPATHIAN LOGISTICS CONGRESS - CONFERENCE PROCEEDINGS, rok: 2016

• Identification of knowledge gaps in reverse logistics

  ŠKAPA Radoslav

  Článek ve sborníku

  IFKAD 2016 11th International Forum on Knowledge Asset Dynamics, rok: 2016

• National culture in ICT adoption: case of online shopping in the Czech Republic and Slovakia

  ŠKAPA Radoslav RATILLA Mark

  Článek ve sborníku

  Marketing Management, Trade, Financial and Social Aspects of Business Conference Proceedings of the 4th International Scientific Conference, rok: 2016

• Reverse Logistics: The Difference between Service and Manufacturing Industry

  KLAPALOVÁ Alena ŠKAPA Radoslav

  Kapitola v knize

  Enhancing Customer Experience in the Service Industry: A Global Perspective, vydání: Vyd. 1., rok: 2016, počet stran: 28 s.

2015

• Companies Approach to Reverse Flows Management: The Case of the Czech Republic

  KLAPALOVÁ Alena ŠKAPA Radoslav

  Kapitola v knize

  Supply Chain Design and Management for Emerging Markets Learning from Countries and Regions, vydání: Vyd. 1st, rok: 2015, počet stran: 35 s.

• Managerial factors of effective reverse logistics

  ŠKAPA Radoslav

  Článek ve sborníku

  IFKAD 2015. 10th International Forum on Knowledge Asset Dynamics.Culture, Innovation and Entrepreneurship: Connecting the Knowledge Dots, rok: 2015

• The impact of process and knowledge management on perceived effectiveness of reverse logistics

  ŠKAPA Radoslav

  Článek ve sborníku

  Proceedings of the 11th European Conference on Management Leadership and Governance, rok: 2015

2014

• Effectiveness in reverse logistics programs: factors of strategic motivation and knowledge management

  ŠKAPA Radoslav

  Článek ve sborníku

  TMS - management studies international conference, rok: 2014