Informace o publikaci

Perceived performance as predictor of satisfaction: Experiment

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PROCHÁZKA Jakub HEINIGOVÁ Monika KAMENICKÝ Kryštof LUKÁŠOVÁ Lucie SEDLÁKOVÁ Alžběta VACULÍK Martin

Druh Článek ve sborníku
Konference Trends and Issues in Interdisciplinary Behavior and Social Science: Proceedings of the 5th International Congress on Interdisciplinary Behavior and Social Science (ICIBSoS 2016)
Fakulta / Pracoviště MU

Pedagogická fakulta Ekonomicko-správní fakulta Fakulta sociálních studií

Citace
WWW CRC Press webpage with the proceedings
Obor Psychologie
Klíčová slova work satisfaction; work performance; feedback; experiment
Popis This study is an inter-subject laboratory experiment focusing on the influence of perceived performance on task satisfaction. The sample consisted of 131 students solved standardized computer word-search puzzles, for which they received feedback, and responded to items from a task satisfaction scale. Feedback was given randomly, regardless of the actual accuracy in solving the puzzles, and created an impression of below-average, average or above-average performance. The results showed that an impression of above-average per-formance led to greater satisfaction than an impression of average or below-average performance. There was no difference between the groups with average and below-average performance. The study provides evidence regarding causality in the relationship between performance and satisfaction.
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