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Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey

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POKORNÁ Andrea BÚŘILOVÁ Petra DOLANOVÁ Dana BEHARKOVÁ Natália AMIRI Banafsheh

Rok publikování 2026
Druh Recenzovaný odborný článek
Časopis / Zdroj KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS
Fakulta / Pracoviště MU

Lékařská fakulta

Citace
www https://kont.zsf.jcu.cz/artkey/knt-202603-0002_evaluating-plain-language-skills-among-healthcare-professionals-in-the-czech-republic-a-pilot-survey.php
Doi https://doi.org/10.32725/kont.2026.053
Klíčová slova Communication skills; Health literacy; Healthcare professionals; Patient-centred care; Plain language; Questionnaire validation
Popis Background: Plain language is essential for safe, patient-centred communication and supports health literacy. However, its practical use among healthcare professionals remains inconsistent. Aim: To assess competencies in plain language use-knowledge, recognition, application, and self-efficacy-among healthcare professionals (HCPs) in the Czech Republic. Methods: A cross-sectional online survey (11/2025-01/2026) was conducted using a 20-item questionnaire focusing on plain-language knowledge. Descriptive statistics and non-parametric tests (Kruskal-Wallis, Dunn's post-hoc, Shapiro-Wilk test) were applied. Results: A total of 347 respondents participated (age 40.40 +/- 11.62 yrs; 90.78% female). Mean scores were 4.69 for knowledge (0-6), 5.61 for recognition (0-6), 2.95 for application (0-4), and 9.20 for self-efficacy (0-16). Recognition skills were consistently high, while application showed greater variability, with the lowest item performance at 49%. No significant differences in knowledge or application were found across education levels. Recognition differed significantly by education (p = 0.03), favouring higher degrees. Applications varied by experience (p < 0.001), with novices outperforming more experienced groups. Conclusion: While HCPs demonstrate strong recognition of plain language principles, gaps remain in their practical application. Targeted training focused on applied communication skills is needed to strengthen patient-centred care.
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