Publication details

Segmentation of corporate clients in a bank

Authors

SPONER Miroslav

Year of publication 2012
Type Article in Proceedings
Conference European Financial Systems 2012
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Economy
Keywords Segmentation; segmentation criteria; segment; bank strategy; corporate client.
Description The goal of this paper is to define applicable segmentation criteria for corporate banking clients based upon analyses of corporate client needs. In the first section, I summarize the principles of segmentation and segmentation specifically as it relates to bank strategy. I further analyze client needs and developments in business in the Czech Republic. Applicable segmentation criteria are proposed based upon corporate client need analyses and on a comparison of the segmentation criteria used by leading financial institutions in the Czech Republic and the European Union.

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