Publication details

A Dynamic Approach to Process Design: A Pattern for Extending the Flexibility of Process Models



Year of publication 2013
Type Article in Proceedings
Conference Lecture Notes in Business Information Processing Volume 165, 2013
MU Faculty or unit

Faculty of Informatics

Field Informatics
Keywords BPM; process design pattern; Agile process design; process flexibility; ad-hoc processes; ad-hoc process pattern process discovery
Description This paper presents a specific approach to Business Process design by combining selected principles of Adaptive Case Management, traditional modeling of processes executable in Business Process Management Systems, and a constraint-based approach to process design. This combined approach is intended for business situations, where traditional process models with rigid structures can lead to limitations of business flexibility. We propose a process design pattern that is suitable for the modeling of ad-hoc processes within common BPMS-based systems. The pattern can be used to define a process structure in a declarative constraint-based manner. Further, we present an application of the approach in an actual project, which is an end-to-end BPM project from an insurance business. The project uncovered needs for an extended flexibility of process structures. This along with requirements based on ad-hoc processes led to advancement in the presented approach. This paper presents a versatile, generally applicable solution, which was later tailored for the purpose of the aforementioned project and led to the successful satisfaction of the requirements. The approach is part of a more comprehensive research effort – complex BPM adoption methodology BPM4SME designed primarily for Small and Medium Enterprises, which put emphasis on the agility of the BPM adoption process and consequent flexible implementations of BPMS-based systems.
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