LEVEL OF INFORMATION SUPPORT OF REVERSE LOGISTICS IN CZECH COMPANIES: CURRENT STATE AND IMPLICATIONS
|Year of publication
|Article in Proceedings
|CLC 2013: CARPATHIAN LOGISTICS CONGRESS - CONGRESS PROCEEDINGS
|MU Faculty or unit
|Management and administrative
|Reverse logistics; information support; quantitative study; descriptive analysis; Czech Republic
|The aim of this study is to explore the level of information support of reverse logistics among Czech companies, to compare the findings of this study with studies from other countries, and to identify possible barriers which prohibit the information support of reverse logistics. In recent years, the area of reverse logistics has been continuously attracting a larger scientific and managerial audience. However, some aspects of reverse logistics management have failed to receive proper attention so far. Although some efforts towards studying the impact of information support on organizational performance and categorizing types of information technology used for information support have been made, the situation regarding the intensity of research in the field of reverse logistics is concentrated only in few particular fields (retail, waste, automotive) and countries (mainly US). In order to overcome this limited knowledge, 131 Czech companies from various fields were surveyed. The results of data analysis show that only one third of surveyed companies utilize reverse flows information support. Simultaneously, the bigger the company is, the more likely they implemented information support for reverse logistics. The most commonly used type of information support is Enterprise Resource Planning system and this fact confirms the findings of other studies.