Publication details
Komunikace jako nástroj kvality služeb poskytovaných veřejnou správou
| Title in English | Communication as an quality-instrument of public administrations services |
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| Authors | |
| Year of publication | 2004 |
| Type | Article in Proceedings |
| Conference | Public Adminstration 2004 |
| MU Faculty or unit | |
| Citation | |
| Field | Economy |
| Keywords | communication; public adminstration; quality; public service |
| Description | Communication is used as a prime means for the search of way to the satisfaction of public with an operation of the public administration. The focus of public administration rests with the offering of quality and efficient public services.Thats why we can understand the communication as an quality-instrument of services, that are offered by public administration. |
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