Publication details

Sociální zodpovědnost podniku a spokojenost zákazníka

Title in English Corporate social responsibility and customer satisfaction
Authors

KLAPALOVÁ Alena

Year of publication 2006
Type Article in Proceedings
Conference Podnikateľské prostredie a etika podnikania
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Management and administrative
Keywords corporate social responsibility; customer satisfaction governmental interest; EU
Description The paper presents the importance of the concept "corporate social responsibility" for the entrepreneurship as well as the examples of the research of corporate behavior perception of the customers. It outlines the governmental interest of this concept ant the situation in the Czech republic, too.

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