Submitting and processing requests for information at MU
The provision of information about Masaryk University is governed by Act No. 106/1999 Coll. (Czech only) , on Free Access to Information.
1. Request for information (verbal, telephone, e-mail)
(1) The provision of information may be requested verbally, by telephone or using electronic communications services; requests shall be addressed directly to Masaryk University employees according to their functional classification (see www.muni.cz). MU employees are obliged to, if possible, provide the requested information immediately, or otherwise refer the applicant to publicly available information.
(2) In case no information is provided as requested or in case the information provided fails to satisfy the applicant, a request for information must be submitted in writing.
2. Request for information (written)
Written requests for information must be submitted to the Masaryk University Rector's Office, either in writing to the following address
- Masaryk University
- Rector’s Office
- Žerotínovo nám. 9
- 601 77 Brno
- Czech Republic
or using the digital mailroom, i.e. by e-mail to
3. Processing written requests for information
(1) In case a lack of the applicant's personal data (name and surname or identification number in the case of a legal entity, correspondence address or functional e-mail address in the case of a request sent by electronic mail) should hinder the processing of the request, the applicant will be invited to provide such data within a period of seven days from the day of submission; should the applicant fail to comply with this request within a period of 30 days, his/her request will be discarded.
(2) In case the submitted request is unintelligible, does not clearly state what information is required or is formulated in an overly general manner, the applicant will be invited to clarify within a period of seven days from the date of submission; should the applicant fail to clarify his/her request within a period of 30 days, a decision rejecting the request will be issued.
(3) In case the requested information does not fall within the purview of Masaryk University, the request will be discarded and the applicant will be notified within a period of seven days from the date of reception of the request.
(4) Unless decided otherwise in accordance with the above specified conditions, information shall be provided in accordance with the request within a period of no more than 15 days from the date of reception of the request or the date of its completion; if so required, a final license offer shall also be submitted to the applicant within this period. This period may be extended for serious reasons, albeit by no more than ten days.
4. Issuing decisions
(1) In case a request or its part cannot be fulfilled, a decision rejecting the request will be issued within the period set out for processing the request or its part, except in cases where the request is discarded.
(2) In case a request has not been fulfilled on grounds of commercial confidentiality or third party rights subject to copyright, the decision must identify the person (if known) who exercises the rights to the trade secret or object of copyright in question.
(1) An appeal may be lodged against the refusal to fulfil a request analogically in accordance with the provisions of section 2.
(2) A ruling made by the Rector shall be issued within 15 days.
(3) A negative ruling may not be appealed; it may, however, be submitted for judicial review.
(1) A complaint regarding the processing of a request for information may be filed by an applicant
- who does not agree with the processing of the request,
- who did not receive the requested information or a final license offer or a decision rejecting the request by the end of the designated period,
- who received only part of the requested information but who was not informed of a decision rejecting the remainder of the request.
(2) A complaint may be filed either in writing or verbally; in the case of a verbal complaint which cannot be settled immediately, a record of this complaint must be made in writing.
(3) A complaint is filed analogically in accordance with the conditions of section 2 within 30 days of
- receiving a notification in accordance with section 6, section 14, subsection 5, letter c) or section 17, subsection 3,
- the end of the period designated for the provision of information in accordance with section 14, subsection 5, letter d) or section 14, subsection 7.
(4) A complaint requires the Rector to issue a ruling within 15 days of its submission.