Francesco Caputo
Total number of publications: 25
2017
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A service research contribution to the global challenge of sustainability
JOURNAL OF SERVICE THEORY AND PRACTICE, year: 2017, volume: 27, edition: 5, DOI
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A Systems View of Companies’ Communication in Online Social Environments
Journal of Organisational Transformation & Social Change, year: 2017, volume: 14, edition: 1, DOI
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Decoding the Dynamics of Value Cocreation in Consumer Tribes: An Agency Theory Approach
Cybernetics and Systems, year: 2017, volume: 48, edition: 2, DOI
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Investigating the Users’ Approach to ICT Platforms in the City Management
Systems, year: 2017, volume: 5, edition: 1, DOI
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Modelling the Service Value Chain for Smart City
Proceedings of the 25th Interdisciplinary Information Management Talks, year: 2017
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Service Marketing Mix and its usage: lessons provided by IT companies
Marketing and Innovation Strategies for Small and Medium-Sized Enterprises (SMES), edition: Vyd. 1, year: 2017
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The contribution of systems and service research to rethinking higher education programs: a T-shaped model
sinergie --- italian journal of management, year: 2017, volume: 35, edition: 104, DOI
2016
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A FOCUS ON COMPANY-STAKEHOLDER RELATIONSHIPS IN THE LIGHT OF THE STAKEHOLDER ENGAGEMENT FRAMEWORK
INNOVATION, ENTREPRENEURSHIP AND DIGITAL ECOSYSTEMS, year: 2016
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A T-shaped model for rethinking higher education programs
19th Toulon-Verona International Conference Excellence in Services, year: 2016
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Beyond the Digital Ecosystems view: insights from Smart Communities
9th Annual Conference of the EuroMed-Academy-of-Business, year: 2016