Publication details

Individuální přístup jako pravidlo práce s dlouhodobě nezaměstnanými klienty

Title in English Individual Approach as a Rule for Working with Long-Term Unemployed Clients
Authors

CALETKOVÁ Lenka PINĎÁKOVÁ Marie BURDA Michal WINKLER Jiří

Year of publication 2023
Type Article in Periodical
Magazine / Source SOCIÁLNÍ PRÁCE / SOCIÁLNA PRÁCE
MU Faculty or unit

Faculty of Social Studies

Citation
web https://socialniprace.cz/article/individualni-pristup-jako-pravidlo-prace-s-dlouhodobe-nezamestnanymi-klienty/
Keywords individual approach; long-term unemployment; labor office; social services
Attached files
Description OBJECTIVES: The aim of the contribution is to find out what barriers and supporting conditions professional counseling workers face and what strategies they use when applying an individual approach to long-term unemployed clients. THEORETICAL BASE: The organizational environment, but also the professional consultants themselves, can have an influence or connection with the application of important institutional rules of this profession, such as an individual approach to clients. METHODS: A mixed research strategy was used, where we combined quantitative research using a questionnaire of our own creation and its subsequent descriptive analysis with qualitative research using thematic analysis of respondents' free answers. OUTCOMES: Professional counseling workers apply an individual approach to long-term unemployed clients and point to similar characters. Despite the perceived barriers, they modify administrative procedures with the aim of making assistance to clients more efficient and thus contribute to the individualization of services and non-standardized procedures. SOCIAL WORK IMPLICATIONS: For a more effective application of an individual approach, there is a need to establish inter-organizational cooperation, improve cooperation within the organization, reduce the administrative burden, and further professional training of labor office staff.

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