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E-government benchmarking – score vs. reality (the case of EU e-gov benchmarking and Czech e-government)

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ŠPAČEK David

Rok publikování 2016
Druh Článek ve sborníku
Konference In Spreading Standards, Building Capacities: European Administrative Space in Progress - Presented Papers from the 24th NISPAcee Annual Conference
Fakulta / Pracoviště MU

Ekonomicko-správní fakulta

Citace
www http://www.nispa.org/files/conferences/2016/CD/index.html
Obor Řízení, správa a administrativa
Klíčová slova e-government evaluation; e-government performance; e-government benchmarking
Popis In practical approaches to e-government evaluation a great potential has been attributed to benchmarking. Some countries can develop e-government systems, which are adapted to the method of influential international benchmarking studies rather than to the needs of users in their own country and benchmarking need not discover these contingent inefficiencies (Bannister, 2007).The paper discusses if the benchmarking score matches the visible e-government practice focusing on the Czech context.
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